Sunday, September 20 2026

Luckin Coffee's hiring policy sparks heated debate: the costs and prejudice behind rejecting job applicants with Shanghai residency

Recently, Luckin Coffee has sparked widespread controversy due to a shortage of staff in its stores caused by reforms to its employment system, while simultaneously rejecting local job applicants in Shanghai during recruitment. A Shanghai netizen applied for a part-time barista position but was directly turned down because their ID number began with '310', with the reason given being 'currently Luckin in Shanghai does not accept locals'. This incident reflects companies' stereotypes about local job seekers—such as being 'unable to endure hardship' and 'demanding social insurance'—and also touches on practical considerations like high social insurance contribution bases and labor cost control. Against the backdrop of a simultaneous labor shortage and employment difficulties, is Luckin's recruitment strategy reasonable? And how should the rights and interests of local job seekers be safeguarded? This article will delve into the multiple factors behind this phenomenon. [more…]

Why can't Starbucks mooncake vouchers be redeemed? Consumers in multiple cities encounter no way to book and customer service unreachable.

As the Mid-Autumn Festival approaches, mooncakes are traditionally a festive treat for family reunions. However, this year, many consumers holding Starbucks mooncake redemption vouchers are far from happy. According to the voucher rules, customers were supposed to scan a code to make a reservation and pick up two gift boxes at a store. But in reality, nearby stores generally show no stock, customer service calls are stuck in long queues or even disconnected by the system, and store employees admit that the whole city is out of stock. From Beijing, Shanghai, Jiangsu, and Zhejiang to Chengdu and Wuhan, complaints about being unable to redeem the vouchers are pouring in, and Starbucks has yet to offer a unified explanation. This article will outline the sequence of events, the consumers' experiences, and industry commentary, and include the latest alternative solutions in some regions. [more…]

NIO applies to register the NIO CAFE trademark, as the auto giant officially enters the coffee arena.

The appeal of the coffee market continues to climb, and now even the new forces in car manufacturing can no longer sit still. Shanghai NIO Automobile Co., Ltd. recently applied to register four "NIO CAFE" trademarks, covering international classifications such as catering and accommodation, beer and beverages, and convenience foods, sparking widespread industry attention. In fact, NIO's offline stores have long had dedicated coffee areas, and this trademark registration means it will formally enter the coffee sector. Against the backdrop of the coffee market's continued expansion and a surge in orders from lower-tier cities, will car brands' cross-industry entry impact the existing coffee landscape? This article will analyze from the perspectives of trademark applications, market data, brand positioning, and industry impact, and bring Front Street Coffee's professional observations. [more…]

Starbucks Taiwan teams up with a Michelin-recommended restaurant to launch a pop-up coffee feast, featuring five local dishes paired with creative coffee

In recent years, Starbucks has been constantly pushing the boundaries of coffee shops. Last year, the Shanghai Roastery launched a limited-time buffet, and this year, Taiwan region, under the theme of "creating more Gold Star value experiences," partnered with the local Michelin Plate-recommended restaurant Embers to create a one-night-only pop-up "coffee feast." The event was limited to 28 spots, with registration requiring 200 stars plus NT$1,800. This feast centered on the theme "A 24-Year Starbucks Journey," featuring five limited-edition dishes designed with local Taiwanese ingredients, paired with creative coffee drinks developed by Starbucks. From an opening of cascara tea champagne to a closing of non-alcoholic Irish coffee, each dish carried a local story of Starbucks' 24 years in Taiwan. This article will provide a complete breakdown of the culinary creativity behind this coffee feast and the brand narrative behind it, while also reviewing Starbucks' previous collaborations with Michelin one-star restaurant chefs, and exploring whether its next step is truly to open a Michelin restaurant. [more…]

China Post's Foray into the Coffee Track Hits a Snag: An In-Depth Analysis of the Rejection of the "Post Office Coffee" Trademark Application

China Post has made a high-profile entry into the coffee market, yet it has encountered setbacks in the trademark registration process. In April of this year, several "Post Coffee POST COFFEE" trademarks submitted by the postal group all received rejection notices. This incident has sparked widespread attention: is it because common terms lack distinctiveness, or because they are similar to existing trademarks? Will the trademark obstacle affect the daily operations of Post Coffee? At the same time, disputes over "who is the first Post Coffee" continue to ferment in Xiamen, Zhongshan, and other places. This article will sort out the sequence of events, analyze the legal logic behind the trademark rejection, and bring a professional perspective from Front Street Coffee. [more…]

"People's Coffee" trademark controversy: First national store suspends operations, brand issues public apology and adjusts nationwide outlets

Recently, a chain brand named "People's Coffee" has sparked widespread controversy over the use of its store logo. Media pointed out that there are discrepancies between its trademark registration and actual use, which may mislead the public and damage the public value of the word "People." Subsequently, the brand "Yaochao People's Coffee" issued a statement of apology, promising comprehensive rectification, and unifying all mainland China stores under the name "Yaochao People's Coffee." Meanwhile, the first nationwide store, the Shanghai Sihang Warehouse branch, has suspended operations, and the Beijing Qianmen branch has also changed its signage and lowered drink prices. The incident continues to escalate, triggering in-depth public discussion on business ethics and legal compliance. [more…]

Shanghai Auntie and Light and Night collaboration abruptly terminated: inappropriate employee remarks trigger brand crisis

A tea beverage and gaming collaboration that was originally highly anticipated came to an abrupt halt on the day of its official announcement. On December 14, Light and Night announced a co-branded new product with Auntea Jenny, but employees at some stores were exposed for insulting players and game characters. Related topics quickly topped the hot search list, with views exceeding 450 million. Just three hours later, the game developer urgently stated that the collaboration was terminated, which netizens jokingly called "the shortest collaboration in history." Auntea Jenny subsequently apologized and fired the employees involved, but players were not appeased. This incident not only exposed the brand's loopholes in franchise management, but also sounded a warning bell for cross-industry collaborations. [more…]

Shanghai Qingpu Police Bust Counterfeit Starbucks Franchise Scheme: 17 Arrested, Over 40 Million Yuan Involved

A counterfeit well-known coffee brand trademark case involving over 40 million yuan was recently successfully cracked by Shanghai Qingpu police. The criminal gang recruited franchisees nationwide under the name "Starbucks Coffee Service," falsely claiming to have official franchise qualifications and guiding the opening of counterfeit stores. In January 2024, the police launched a unified arrest operation, apprehending 17 suspects led by Yin. The case exposed a complete criminal chain from production and manufacturing, warehousing and transportation, to business training and marketing consulting, and also sounded an anti-fraud alarm for investors in the franchise chain sector. [more…]

Blue Bottle Coffee Beijing Company Has Been Registered, Second Mainland China Store Set for West Nanjing Road, Shanghai

Blue Bottle Coffee is accelerating its expansion in mainland China. Following its first store in Shanghai, the second location has been confirmed for Nanjing West Road and is now under renovation. Meanwhile, Blue Bottle Coffee registered a company in Beijing in January of this year, suggesting that plans to open stores in the capital may already be on the agenda. Facing a fiercely competitive coffee market in mainland China, Blue Bottle Coffee is entering through a high-end specialty route, and whether its pricing strategy and brand effect can support subsequent expansion has become a focal point of industry attention. This article reviews the known store information, market analysis perspectives, and explores the prospects and challenges for Blue Bottle Coffee in the mainland Chinese market. [more…]

Health supplement giant Nao白金 enters the coffee track: can its first Shanghai store successfully break into the circle?

Having been active on television screens for over twenty years, the health supplement brand Naobaijin has officially extended its reach into the coffee sector. Its first coffee shop opened on November 7 in Songjiang District, Shanghai, under the youthful sub-brand "Naobaijin+Café." The store not only continues the brand's signature blue visual identity and classic IP image, but also offers coffee, tea drinks, smoothies, and other beverage categories at affordable prices. In recent years, giants across various industries have ventured into the coffee business, from China Post to Li-Ning, Huawei, and NIO—coffee has become a popular choice for cross-industry expansion. Is Naobaijin's entry a path to rejuvenate its brand, or can it carve out a share in the fiercely competitive coffee market? This article will outline the features of Naobaijin's coffee shop and the industry trends in cross-industry coffee ventures. [more…]

Lu Zhengyao Returns to the Coffee Arena: Cotti Coffee's First Shanghai Store Lands in Hongqiao, Accelerating Toward a 10,000-Store Goal

After leaving Luckin, Lu Zhengyao and his original core team have officially unveiled their new brand Cotti Coffee in Shanghai, with the first store located at Tianhui HQ (formerly Lingkong SOHO), competing alongside brands such as Starbucks, Luckin, and Manner. Cotti Coffee is expanding rapidly through a fully directly managed joint-operation model, and has already entered more than 40 cities. It has set a goal of 10,000 stores in three years, or even completing 10,000 stores as early as June 2023. On the product side, in addition to regular coffee, it has also launched limited-edition drinks such as the mate tea series, priced between 9.9 and 18.9 yuan, directly targeting Luckin’s hit products. Specialty coffee brands such as Front Street Coffee are also paying attention to changes in this track. Competition in the coffee industry is accelerating as pandemic controls fade, and what kind of pressure Lu Zhengyao’s bold layout will bring to Starbucks and Luckin is worth continued attention. [more…]

Nestlé denies any co-branding partnership with STARPER, so why are counterfeit Starbucks stores opening in ever greater numbers?

Recently, a batch of coffee shops named "STARPER COFFEE" has quietly appeared in several small counties across the country. Their storefront designs, brand logos, and even menus are highly similar to those of Starbucks, drawing widespread attention from consumers. These shops claim to be co-branded service stations of Nestlé and Starbucks, but Nestlé has explicitly denied having any contractual relationship with the party that registered the "STARPER" trademark and pointed out that its actions are suspected of trademark infringement. Nestlé also issued a solemn statement emphasizing that the "Starbucks Coffee Service" project has never opened franchising or agency. Meanwhile, the supply chain company involved has applied for multiple similar trademarks, all of which are currently in substantive examination. This article will sort out the whole incident and restore the ins and outs of this brand confusion controversy. [more…]

Multiple Solid Beverage Packages Imitate Sauce-Flavor Latte; Legal Experts Analyze Infringement Risks and Trademark Status

After Luckin Coffee's co-branded sauce-flavored latte with Moutai went viral, a number of solid beverage products with highly similar packaging styles quickly emerged on the market. These products not only have similar names, but also almost copy the red background with blue-and-white diagonal bar composition of the original packaging. Some lawyers pointed out that using a similar trademark on the same or similar goods without the permission of the trademark registrant, where it is likely to cause confusion, constitutes infringement of the exclusive right to use a registered trademark. However, some manufacturers claim that the sauce-flavored latte category cannot be registered and that the color scheme is not protected by copyright, which has triggered discussion about the boundary between imitation and infringement. [more…]

Xtep's cross-industry coffee debut store lands in Chengdu—why is the signboard not "Te Coffee" but COSINE KASHU?

Another case of a sports brand entering the coffee arena. Following Li-Ning's launch of Ning Coffee, Xtep, which has over 6,251 offline stores, has also filed trademark applications for "T Coffee" and "XTEP COFFEE." Recently, Xtep's first coffee shop opened within its flagship store in the Chunxi Road commercial district of Chengdu. Surprisingly, the store sign does not display "T Coffee" but instead shows "COSINE COFFEE." It turns out this is a collaborative store created by Xtep and COSINE, a trendy beverage brand founded in Shanghai in 2021. Rather than opting for a self-operated model, Xtep chose collaboration to reduce the risks of cross-industry expansion and test the waters. Whether this store is an attempt by Xtep to develop a side business or merely a supporting facility to enhance the in-store consumer experience, the company has not yet given a clear response. [more…]

Manner faces scrutiny over the number of employees enrolled in social insurance, and the enforcement team from the Human Resources and Social Security Bureau conducts an on-site inspection.

Recently, Manner Coffee has once again become the focus of public opinion due to a mismatch between the number of employees enrolled in social insurance and the scale of its stores. Shanghai Yinhe Industrial Co., Ltd. had only 1,225 people enrolled in social insurance in 2023, while Manner has more than 1,295 stores, raising public suspicion about whether it has paid social insurance in full for all employees. The enforcement brigade of the Human Resources and Social Security Bureau has visited to investigate. Manner responded that it implements a comprehensive working hours system and that there is no situation of not signing contracts, not paying social insurance, or withholding overtime pay. In addition, the brand responded to topics such as leaked videos, store staffing, and employee treatment, admitting that the issue of one-person stores is complex, but promising to improve baristas' comfort at work. The incident continues to escalate, bringing common problems in the industry to the surface. [more…]

The coffee industry sees another wave of cross-sector expansion: Luckin Coffee moves into alcoholic beverages, and the "coffee by day, alcohol by night" model is gradually becoming a new trend.

Coffee brands selling alcohol is no longer a novelty. From Starbucks to Seesaw, M Stand, and now Luckin Coffee registering a new company to venture into alcohol operations, the cross-industry wave in the beverage sector is intensifying. Tianyancha data shows that Luckin has established a new company in Xiamen, with its business scope covering alcohol operations, sparking widespread industry attention. This article sorts out Luckin's specific moves into alcohol and its trademark layout, reviews the daytime coffee, nighttime alcohol attempts by brands such as Starbucks, Seesaw, and M Stand, and analyzes the trend of beverage giants like Coca-Cola and Genki Forest entering the alcohol market. Finally, it uses industry data to reveal the rapid growth in the number of alcohol-related enterprises, exploring the opportunities and challenges behind cross-industry alcohol sales. [more…]

Indonesian PWN Golden Mandheling G1 Washed Specialty Coffee Beans: Brand Story, Estate Features, and Flavor Analysis

Golden Mandheling is hailed as the finest among Mandheling coffees, and the Golden Mandheling produced by Indonesia's PWN company is even more a symbol of quality. This article will take you through the origins of PWN Golden Mandheling, the story behind its trademark registration, and how it becomes the crème de la crème through strict manual and machine sorting. At the same time, we will also recommend Front Street Coffee's Mandheling products—whether you're a beginner or an advanced drinker, you'll find the perfect cup for you. From the aroma of herbs and pine wood to the unique wet-hulling process, let's explore the captivating flavors of Southeast Asian coffee together. [more…]

"People's Cafe" has nearly 30 locations nationwide, yet its trademark has been repeatedly rejected: the compliance of its store logo sparks heated debate

Recently, a coffee shop branded "People's Coffee" sparked widespread discussion in Shijiazhuang. A subsequent media investigation found that similar stores have covered 18 provinces and 20 cities nationwide, with nearly 30 directly operated outlets. Its parent company, YaoChao (Shanghai) Culture Communication Co., Ltd., has applied for the "People's Coffee" trademark multiple times since 2022, but all applications were rejected. It only holds two registered trademarks: "Chao People's Coffee" and "YaoChao People's Coffee." However, the actual store signs do not display the words "Chao" or "YaoChao." This phenomenon has drawn public attention to commercial signage compliance, trademark usage norms, and potential legal risks, and lawyers have also offered professional interpretations. [more…]

CHAGEE anniversary promotional photo sparks controversy: non-celebrity left unmasked and mocked, brand's response questioned

Recently, a set of promotional photos from CHAGEE's seventh-anniversary offline event caused a stir on social media. An ordinary consumer who took part in the event discovered that a photo of her with an unflattering expression had been taken without her knowledge and posted by the brand on its official account, after which friends screenshotted it to poke fun at her. When she contacted customer service to demand the photo be deleted, she encountered delays and received no public apology. The brand's explanation of its review standards further led her to question whether she was being treated differently. As the incident intensified, netizens' opinions split into two camps: some criticized the brand's review mechanism, while others felt the person involved was overthinking things to her own detriment. What exactly does this controversy reveal about the gray areas in the portrait-rights clauses of brand event? As of press time, CHAGEE has not yet responded officially. [more…]

Li-Ning Crosses into the Coffee Arena: What Is Ning Coffee Aiming for by Leveraging 7,000 Stores?

Following China Post, Goubuli, Tongrentang, and PetroChina, Li-Ning has now officially entered the coffee business. Li-Ning Sports recently applied to register the "NING COFFEE" trademark and confirmed it will offer coffee services in its stores. Leveraging more than 7,000 Li-Ning stores nationwide, if NING COFFEE is rolled out fully, its store count will be considerable and may even surpass Luckin. In fact, Li-Ning began using coffee grounds to make sportswear as early as 2013, and has repeatedly tested the waters of freshly ground coffee since last year. Can NING COFFEE win consumer recognition amid fierce competition? Is the foray into coffee a serious business or a gimmick for service upgrades? This article takes you behind the scenes. [more…]